World Bank: How can AI and software help CEE markets raise productivity

Business Forum
Bulgaria, Croatia, Poland, and Romania could raise labour productivity by up to 10 to 15% through wider adoption of digital technologies, particularly software and AI-enabled tools, according to a report by World Bank Group.

The report finds that the region is entering a new phase of development. Convergence with the EU has helped build a foundation for innovation, but sustaining growth will increasingly depend on mobilising private investment and ensuring that capital flows to the most productive firms. Faster and broader adoption of new technologies—especially among small and medium-sized enterprises—would help accelerate growth and strengthen competitiveness across the region.

"Central and Eastern Europe has made progress over the past two decades, bringing incomes closer to EU levels and expanding opportunity for millions of people," said Anna Akhalkatsi, Division Director for the European Union at the World Bank Group. "Sustaining that progress will depend on raising productivity — through wider use of digital technologies, stronger investment in skills, and clear, predictable rules that help businesses innovate, grow, and compete. This is how economies create more and better jobs while building resilience for the future."

Over the past two decades, Bulgaria, Croatia, Poland, and Romania achieved rapid income gains through trade integration and participation in European supply chains. That growth model is now reaching its limits. With working-age populations shrinking and labour markets already tight, further gains from expanding the labour force or competing on lower costs are becoming harder to achieve. Sustaining convergence will increasingly depend on productivity growth—driven by innovation, faster digital adoption, and firms moving up the value chain to create higher-value jobs.

The analysis also highlights the importance of how quickly innovation and technology spread across the economy. Research and development spending in the four countries currently remains below the EU average—under 1.5 percent of GDP compared with 2.2 percent across the EU. Firms also invest less in intangible assets such as software, research, data, and management improvements. In Poland, for example, 26% of corporate investment goes to these intangible assets, versus 37% across the EU. Smaller firms, particularly in Bulgaria and Romania, lag in digital adoption, limiting productivity gains.

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