The investment, led by Cipio Partners with participation from TQ Ventures, Karma Ventures, Smedvig, and Hoxton Ventures, comes as the company appoints Joseph Kim as its new CEO.

Kim brings over two decades of executive experience in application, infrastructure, and security industries. He is replacing the Founder and CEO of Liviu Drăgan, who passed away last May. 

Joseph Kim, CEO of DRUID AI, said: "This investment is both a testament to DRUID AI's success and a catalyst to elevate businesses globally through the power of agentic AI. Customer success is what it's all about, and delivering real business outcomes requires understanding companies' pain points and introducing innovations that help those customers address their complex challenges."

The DRUID AI platform enables businesses to seamlessly deploy AI agents and intelligent applications that streamline processes, integrate with existing systems, and efficiently handle complex requests.

The company has more than 300 global clients in sectors including banking, government, healthcare, and retail, and its end-to-end platform boasts a 98% first response accuracy rate.